Special Terms for this Auction

1. Payment Policy

All payments must be completed by Monday at 5 p.m. NO EXCEPTIONS! If you would like to pay cash you must call 276-530-1900 Saturday by 10 AM or email info@matthewsauctioneers.com.

2. Return Policy

We offer a 3-day warranty on some items. Please see the conditions stated below for which items are eligible. The 3-day warranty will start on the day you receive the but cannot extend past 7 days of the auction close. All items in the auction will be labeled in one of these categories:

Like New: These items are believed to be unused and complete. Items labeled with this condition will be eligible for a full auction credit toward future purchases. Refunds may be given at the discretion of Matthews Auctioneers.

Open Box: These items are considered to have been opened and may or may not have been used. We have not verified all parts or functionality. These items are eligible for a future auction credit according to the return policy listed above. No refunds will be given on these items. This will be the default for the condition if an item is not listed with a stated condition.

Used: These items are sold AS-IS with no returns accepted unless it is listed as USED - Tested" You may test the item before leaving the premises. If it does not work you may get a full refund. Once you leave the premises with the item no refund will be given.

AS-IS: Not returnable for any reason. The item may be damaged, used, non-working, or incomplete. All pallets are sold AS-IS. See the pallet section below.

3. Pickup Times

Saturday.......9-4

Monday-Thursday.........9-5 (we close from 12-1 for lunch on Tuesday-Thursday)

Closed Friday

All items must be removed by 5 PM on Wednesday. Any item not removed will be resold and a credit issued, minus the buyers premium, for future auction purchases. No refunds will be given for items not picked up

4. Additional Fees

All sales will be subject to a 13.5% buyer's premium. A 5.3% VA State sales tax will be charged on all applicable items.

5. Pallets

All pallets are sold AS-IS. Please read the following pallet grades:

A-Grade: The pallets marked A grade are considered mostly new. We do not guarantee that you will not find something in the pallet that is damaged etc. All pallet sales are final.

B-Grade Pallets marked B grade are considered straight store returns. You may find new, used, damaged & non-working items. We have not tested or sorted these pallets in any way. Buying bulk pallets does involve some risk. It is highly recommended that you inspect the pallets in person before bidding. ABSOLUTELY NO REFUNDS OR CREDITS GIVEN ON PALLETS.

C-Grade Pallets marked C Grade have been sorted by one of our sorting teams. The items in these pallets were rejected for individual sale. Most or all of the items in these pallets will be damaged, non-working, missing parts, or of low value. Buying bulk pallets does involve some risk. It is highly recommended that you inspect the pallets in person prior to bidding. ABSOLUTELY NO REFUNDS OR CREDITS GIVEN ON PALLETS.

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