User Account Credits
New Feature

Real-Time Account Credits

We've upgraded our system to give you complete control. View your balance instantly and apply credits to invoices with just a few clicks.

Important Policy Update

We no longer automatically apply credits. We charge the card on file after 10 AM the morning after an auction closes. If you wish to use your credit balance, please follow the manual steps below before that time.

6 Simple Steps to Use Credits

1

Access Your Account

Log in and click on the 'Account' tab at the top of the page.

2

Find Your Balance

Click the 'Invoice' tab. Look for the blue bar directly below the tabs (shown in the preview).

3

Select Invoice

Identify the specific invoice you wish to pay from your list of open invoices.

4

Initiate Payment

Click the 'Pay Now' link associated with your chosen invoice.

5

Choose Payment Method

In the payment popup or screen, select 'Account Credit' as your payment method.

6

Apply & Finish

Select 'Apply Credit' to deduct the balance from your invoice total.

Need Assistance?

If you're having trouble applying your credits or viewing your balance, our support team is ready to help.

Call (276) 530-1900